In general, testing is finding out how well something works. In terms of human beings, testing tells what level of knowledge or skill has been acquired. In computer hardware and software development, testing is used at key checkpoints in the overall process to determine whether objectives are being met. For example, in software development, product objectives are sometimes tested by product user representatives. When the design is complete, coding follows and the finished code is then tested at the unit or module level by each programmer; at the component level by the group of programmers involved; and at the system level when all components are combined together. At early or late stages, a product or service may also be tested for usability.
Automation is critical to managing, changing, and adapting not only your IT infrastructure, but the way your business operates through its processes. By simplifying change through automation, you gain the time and energy to focus on innovation. The automated enterprise's goal is to get work done faster. This frees up IT staff to focus on bigger issues, resolving them, and—in turn—making them routine and eligible for automation.
“It felt weird to have free time during the day,” he told me. “I spent that time learning about the other systems in the hotel.” He then made himself useful, helping management with bottlenecks in those systems. Auto-automation had erased menial toil, reduced his stress, and let him pursue his actual interests. “In effect, I made my position into something I love, which is troubleshooting,” he says. Two weeks before he left, he handed his boss a diskette loaded with the program and documentation on how it ran. His boss was upset that he was quitting, Gary says—until he handed over the diskette, showed him how the program worked, and told him to call if there was ever any problem. No call ever came.
Industrial robotics is a sub-branch in the industrial automation that aids in various manufacturing processes. Such manufacturing processes include; machining, welding, painting, assembling and material handling to name a few.[85] Industrial robots utilizes various mechanical, electrical as well as software systems to allow for high precision, accuracy and speed that far exceeds any human performance. The birth of industrial robot came shortly after World War II as United States saw the need for a quicker way to produce industrial and consumer goods.[86] Servos, digital logic and solid state electronics allowed engineers to build better and faster systems and overtime these systems were improved and revised to the point where a single robot is capable of running 24 hours a day with little or no maintenance. In 1997, there were 700,000 industrial robots in use, the number has risen to 1.8M in 2017[87]
Process Automation can better described as a strategy, which explains how a digital transformation software and the use of advanced technology methods, can easily help in automation of a set of company activities that usually repetitive. Companies that choose BPA aim to optimize collaboration between resources, reduce costs, provide transparency and assure compliance of the repetitive business processes.
At present things may look simple and clean as both side setups are being done and all is fine. We have seen on numerous occasions that when a project enters the maintenance phase the project is moved to another team, and they end up debugging such scripts where the actual test is very simple but the script fails due to a 3rd party software problem.

Every day, your employees schedule appointments, request approvals, revise documents and workflows, route information, and look for status updates. In many businesses, people still perform these actions manually. This can be a struggle when you have to scroll through multiple email revisions, replies, and forwards to find the current version of a document. It can also be a challenge when you miss an email that gives you an approval before everything’s ready.
The enterprise RPA market is growing at a CAGR of 65%, from nascent in 2016 to $3 billion in 2021. Likely higher. By 2021, Forrester estimates there will be more than 4 million robots doing office and administrative work as well as sales and related tasks. If adoption continues at this pace, how soon do you think RPA will achieve near-universal adoption? Time to act is now.

Once processes are built and tested it's time to roll them out to the relevant users. In some cases this could be the entire employee population, in other cases, it could be a single department, outside vendors or customers. Access to processes is provided through a Web portal where users can submit requests, check statuses or complete tasks depending on their role. This self-service portal houses all processes and forms but many employees will also interact through email alerts.

We propose a change in mindset, on the part of both workers and providers of work, that will lead to different outcomes—a change from pursuing automation to promoting augmentation. This seemingly simple terminological shift will have deep implications for how organizations are managed and how individuals strive to succeed. Knowledge workers will come to see smart machines as partners and collaborators in creative problem solving.

The U.S. government, among many others, recognizes the unsung value of automation professionals. Support for the importance of automation to industry comes from the United States Senate Committee on Appropriations. On 30 June 2009, the committee submitted report language (including the excerpt shown below) to accompany the bill: H. R. 2847 (Commerce, Justice, Science and Related Agencies Appropriations Act, 2010) emphasizing the importance of automation to industry:
For very simple software, the bug reports might be tracked with sticky notes or spreadsheets. But when the software is more complex, these become unwieldy, and companies need to turn to software designed for the task. Typically, professional bug trackers report on bug severity, priority, when the defect was discovered, exact reproduction steps, who fixed it, what build it was fixed in, as well as searching and tagging mechanisms to simplify finding a defect. These tools don't just assist programmers and project managers; customer service and existing users can use these tools to find out if an issue is known, if it is scheduled for fixing, escalating known issues and entering unknown ones. Bug tracking tools can also help with the workflow, because bugs can be assigned to programmers, then to testers to recheck, then marked to be deployed, and then, after the release, marked as deployed.
Customer Support – If you own any kind of website, you probably have some sort of customer support software set up. While the software tends to differ in functionality, most of them allow you to automate responses to customers. For example, if your software has problems with users logging in through LinkedIn, and that’s 90% of customer tickets. You can just create an automatic response to any message that has “LinkedIn” mentioned, saying that it’s a known issue and will soon be solved. This allows your support team to attend to tickets that are less-known.
Targeting macros has become increasingly popular with IFYM (If It Fits Your Macros) craze sweeping over the nutritional stratosphere. If you search #iifym on Instagram, you will see over 5 million results!  Counting macros means tracking the number of grams of protein, carbohydrates, and fats that you consume on a particular day. This helps you to focus on food composition and overall healthfulness rather than just low-calorie foods. With the right macros, you can remain full all day, stay energetic, and build lean muscle to achieve that toned look.  A lot of bodybuilders have mastered the art of calculating macros and have no problems with whipping out their food scale anytime and anywhere.
Clearly this is a realm in which knowledge workers need strong skills in computer science, artificial intelligence, and analytics. In his book Data-ism, Steve Lohr offers stories of some of the people doing this work. For example, at the E. & J. Gallo Winery, an executive named Nick Dokoozlian teams up with Hendrik Hamann, a member of IBM’s research staff, to find a way to harness the data required for “precision agriculture” at scale. In other words, they want to automate the painstaking craft of giving each grapevine exactly the care and feeding it needs to thrive. This isn’t amateur hour. Hamann is a physicist with a thorough knowledge of IBM’s prior application of networked sensors. Dokoozlian earned his doctorate in plant physiology at what Lohr informs us is the MIT of wine science—the University of California at Davis—and then taught there for 15 years. We’re tempted to say that this team knows wine the way some French people know paper.
David Autor, an economist at MIT who closely tracks the effects of automation on labor markets, recently complained that “journalists and expert commentators overstate the extent of machine substitution for human labor and ignore the strong complementarities that increase productivity, raise earnings, and augment demand for skilled labor.” He pointed to the immense challenge of applying machines to any tasks that call for flexibility, judgment, or common sense, and then pushed his point further. “Tasks that cannot be substituted by computerization are generally complemented by it,” he wrote. “This point is as fundamental as it is overlooked.”
What if all the devices in your life could connect to the internet? Not just computers and smartphones, but everything: clocks, speakers, lights, door bells, cameras, windows, window blinds, hot water heaters, appliances, cooking utensils, you name it. And what if those devices could all communicate, send you information, and take your commands? It's not science fiction; it's the Internet of Things (IoT), and it's a key component of home automation and smart homes.
Mobile testing has become increasingly critical as mobile device usage grows ubiquitous. Given the variety of application types (native, hybrid, mobile web) and operating systems, testing mobile applications can prove difficult. Mobile testing tools use automated testing frameworks to help simplify this process and we’ve outlined the op mobile software testing tools for you below.
The increased demand for automation is trending in our software testing industry, as well. If you check out any software or application testing communities (i.e., uTest, Quora, etc.), you will find software testers urging for various tools that can be helpful in their day to day testing activities, whether it is for desktop testing, web testing, browser testing, regression testing, web services and API testing, and many more.
Well, it's not exactly a "tool", but the article mentions infrastructure, and we are sorely lacking in that area. We do have a full QA environment for nearly everything that we work on, which is a vast improvement from the past. However, We have no staging/UAT/pre-production environment that mirrors production more closely, and it has caused us problems in the past. 
Back in the production era of business, process automation meant robotics. But in today’s relationship and internet era, process automation has evolved from an emerging technology into the work of determining how best to serve your customers. In its current state as both a programming powerhouse and a model of work efficiency, business process automation (BPA) allows today’s professionals to spend their time developing key relationships and differentiating themselves in the marketplace.