Installing thousands of bots has taken a lot longer and is more complex and costly than most organizations have hoped it would be, Edlich and Sohoni say. The platforms on which bots interact often change, and the necessary flexibility isn’t always configured into the bot. Moreover, a new regulation requiring minor changes to an application form could throw off months of work in the back office on a bot that’s nearing completion.
Until fairly recently, automated central control of building-wide systems was found only in larger commercial buildings and expensive homes. Typically involving only lighting, heating and cooling systems, building automation rarely provided more than basic control, monitoring and scheduling functions and was accessible only from specific control points within the building itself.
Or maybe that system wasn’t so smart. The man was Ben Bernanke, a former chairman of the U.S. Federal Reserve, who had just signed a book contract for more than a million dollars and was headed for a lucrative stint on the lecture circuit. This is a prime example of why, when computers make decisions, we will always need people who can step in and save us from their worst tendencies.
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Approval Management – Let’s say you’re working in procurement & are ordering the new machinery. For the order to be completed, it has to go through the approval of 5 different general managers. Without automation, you’d have to hunt down each management member & ask for signatures. With approval management software, all you have to do is click “start the approval process.”