Every day, your employees schedule appointments, request approvals, revise documents and workflows, route information, and look for status updates. In many businesses, people still perform these actions manually. This can be a struggle when you have to scroll through multiple email revisions, replies, and forwards to find the current version of a document. It can also be a challenge when you miss an email that gives you an approval before everything’s ready.
A business process management system is quite different from BPA. However, it is possible to build automation on the back of a BPM implementation. The actual tools to achieve this vary, from writing custom application code to using specialist BPA tools. The advantages and disadvantages of this approach are inextricably linked – the BPM implementation provides an architecture for all processes in the business to be mapped, but this in itself delays the automation of individual processes and so benefits may be lost in the meantime.
The market is, however, evolving in this area. In order to automate these processes, connectors are needed to fit these systems/solutions together with a data exchange layer to transfer the information. A process driven messaging service is an option for optimizing your data exchange layer. By mapping your end-to-end process workflow, you can build an integration between individual platforms using a process driven messaging platform. Process driven messaging service gives you the logic to build your process by using triggers, jobs and workflows. Some companies uses an API where you build workflow/s and then connect various systems or mobile devices. You build the process, creating workflows in the API where the workflow in the API acts as a data exchange layer.