As it relates to testing software, Hazen looks at Agile and non-Agile methods of development as being risk-based decisions. According to Hazen, the question of how test automation impacts Agile or other development methods comes down to how much automation “tooling” is used, where it is implemented in testing, and how much it is relied on for the project’s goal.  
Yuh-Mei Hutt told us that in her small business (Golden Lighting, a manufacturer of residential fixtures), automation has made operations much more efficient. But that means profitability depends now more than ever on the creativity of her people. Her designers need to know about trends in the interior design world and in lighting technology and must find fresh ways to pull them together. Her salespeople rely on CRM software, but their edge comes from how well they connect in person with retail buyers.
Unified Functional Testing (UFT) is a well-known commercial testing tool for functional testing. It provides a comprehensive feature set for API, web services, and GUI testing of desktop, web, and mobile applications across platforms. The tool has advanced image-based object recognition feature, reusable test components, and automated documentation.
Automated testing expanded with Agile principles because testing in a repeatable manner that is secure, reliable, and keeps pace with the rapid deployment of software is required for this environment. In their book Agile Testing: A Practical Guide for Testers and Agile Teams, authors Lisa Crispin and Janet Gregory claim Agile development depends on test automation to succeed. They emphasize the team effort required for test automation and recommend automating tests early in the development process. Also, the development of automation code is as important as the development of the actual production code for software. The “test-first" approach to development is known as Test-Driven Development.
Carla O’Dell is the chairman of APQC, a non-profit business research institute focused on benchmarking, best practices, process improvement and knowledge management for a global corporations and consulting firms.  She has authored three books, one on competitiveness and two on knowledge management.  She writes and speaks frequently on the impact of AI and cognitive technologies on how we share knowledge and writes an APQC blog and interviews series called  Big Thinkers, Big Ideas.

Business process automation (BPA), also known as business automation or digital transformation,[1] is the technology-enabled automation of complex[2] business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs. It consists of integrating applications, restructuring labor resources and using software applications throughout the organization. Robotic process automation is an emerging field within BPA and uses artificial intelligence.
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