COOs initially bought RPA and hit a wall during implementation, prompting them to ask IT’s help (and forgiveness), Viadro says. Now "citizen developers" without technical expertise are using cloud software to implement RPA right in their business units, Kuder says. Often, the CIO tends to step in and block them. Kuder and Viadro say that business heads must involve IT from the outset to ensure they get the resources they require.
This approach involves finding a specialty within your profession that wouldn’t be economical to automate. In Boston, near the headquarters of Dunkin’ Donuts, a reporter recently peered into “the secret world of the Dunkin’ Donuts franchise kings.” One of them, Gary Joyal, makes a good living (if his Rolls-Royce is any indication) by connecting buyers and sellers of Dunkin’ Donuts franchises. As the Boston Globe put it, Joyal “uses his encyclopedic knowledge of franchisees—and often their family situations, income portfolios, and estate plans—to make himself an indispensable player for buyers and sellers alike.” So far he has helped to broker half a billion dollars’ worth of deals.
Created by a former bodybuilder, this comprehensive app delivers a lot of bang for your buck. At the top of the screen, red numerals show you how many of each nutrient (protein, carbs and fat) you have remaining for the rest of your day as you input saved meals or foods from the library. Looking to eat fewer carbs on a recovery day? The app will let you save different macronutrient “goals” that you can choose between, meaning intermittent fasters or athletes whose daily diets often change dramatically will be able to easily switch their goal when desired intake changes. ($2.99; iOS)

To be able to be fit, one technique is to "Macro". According to, "To macro" means tracking the number of grams of protein, carbohydrates, and fats you consume on a particular day. Bodybuilders and physique competitors have mastered this art and have no qualms about whipping out their food scale at any given moment. For the rest of us, it means going out and buying a scale, taking the time to do the measurements and calculations, and perhaps most imposing of all, setting aside the mental bandwidth to actually care about the results. Nowadays, apps designed for macro tracking are being developed like My Macros+. This app helps users to track their diet as well as getting a graph of their diet evolution. 
Best Functional Testing Tools25Functional Testing Tools suppport continuous, automated, thorough testing of applications, transactional procedures, and user interfaces (UI / GUI) across multiple web, desktop, and mobile platforms.Sauce Labs1 NG Pro4 Functional Testing (formerly HP UFT)6 Application Testing Suite7 Test Studio8 Tosca9 Studio10 Certify11 Mobile12 Anywhere14 Application Test15 Rational Functional Tester16 Process Testing (formerly HP Business Process Testing)17 Test Automation Software20 Functional22 (HP LeanFT)24
Some coders say that they’ve been fired outright for automating their work. In 2011, a user posting as AcceptableLosses wrote, “They took what I had developed, replaced me with an idiot that they showed how to work it, and promptly fired me for ‘insubordination.’ I had taken a business asset that was making them $30 grand a year profit and turned it into a million dollar a year program for the company, and they fired me for it to save ~30 grand a year on my salary. Job creators my ass.” As such, gainfully employed self-automators’ concerns are less likely rooted in ethical questions and more in not wanting to be fired or exploited by an employer that, as Woodcock notes, “expects not only all our time, but anything we create.” Wary self-automators, he speculates, “don’t trust our workplaces. The boss is going to say, ‘Thank you, good work. Now do it again.’”
The Echo is a Bluetooth speaker powered by Alexa, Amazon's handy voice assistant. Alexa works with a number of smart home devices directly, as well as with If This Then That (IFTTT) to control plenty of others via "recipes" you can create yourself. It'll take some work, but you can use Alexa to control most of the gadgets in your house by the sound of your voice. If you already have a favorite speaker, the inexpensive Echo Dot can connect to it and add Alexa functionality. And if you want a touch screen to see search results and make video calls, check out the Echo Show or Echo Spot.
Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.

Ethan H. Goodman, Digital Marketing Manager of DubSEO Limited, says, “All business growth is directly or indirectly tied to your ability to automate your business. The advantage of business automation is the ability to increase efficiency and productivity. People generally function well when they are put in positions that motivate them. The reality is that most routine activities aren’t motivating or exciting. This means that your employees will simply go through the motions without putting in 100 percent. The best part of business automation is that you spend less time on routine tasks by letting your software or outsourced agency handle that part of your business while you focus on growth and expansion.

This article covers the basics of automated software testing and provides a basic introduction to the vast, technical topic: what it is, why it’s necessary for the Agile IT industry, and how to make sense of the technology behind it. Along the way, you’ll find input from professionals in the test community that will help you determine what you need to explore further.
“I use Zapier to automate my outreach and collect user stories to feature in blog posts. After compiling a list of users to reach out to in a Google Sheet, I set up an automation between my Google Sheets and my Gmail. Then, every time I update a row in my Google Sheet, the system sends a personalized email to the user using a template I created. The email has a link to a Typeform survey with a couple of questions. After users submit the survey, their answers are automatically routed back to the Google Sheet. With this automation, I can spend more time crafting a piece of content and less time manually compiling the information I collect.”
If stepping up is your chosen approach, you will probably need a long education. A master’s degree or a doctorate will serve you well as a job applicant. Once inside an organization, your objective must be to stay broadly informed and creative enough to be part of its ongoing innovation and strategy efforts. Ideally you’ll aspire to a senior management role and thus seize the opportunities you identify. Listen to Barney Harford, the CEO of Orbitz—a business that has done more than most to eliminate knowledge worker jobs. To hire for the tasks he still requires people to do, Harford looks for “T-shaped” individuals. Orbitz needs “people who can go really deep in their particular area of expertise,” he says, “and also go really broad and have that kind of curiosity about the overall organization and how their particular piece of the pie fits into it.” That’s good guidance for any knowledge worker who wants to step up: Start thinking more synthetically—in the old sense of that term. Find ways to rely on machines to do your intellectual spadework, without losing knowledge of how they do it. Harford has done that by applying “machine learning” to the generation of algorithms that match customers with the travel experiences they desire.
Selenium is possibly the most popular open-source test automation framework for Web applications. Being originated in the 2000s and evolved over a decade, Selenium has been an automation framework of choice for Web automation testers, especially for those who possess advanced programming and scripting skills. Selenium has become a core framework for other open-source test automation tools such as Katalon Studio, Watir, Protractor, and Robot Framework.
If you're looking for a mature provider when it comes to smart home security, you've probably heard of ADT. While ADT Pulse is certainly much more expensive than a DIY system, it offers capabilities those systems simply can't, including 24/7 monitoring and customer support. It's the most complete, full-featured home security system we've tested, and doubles as an automation platform for your other smart home devices.
Additionally, many RPA implementations fail because they are not well thought through or executed in concert with the company’s strategic direction. Further, soundly implementing bots is critical, and changes during the process, even those required by compliance needs, can throw them off. They do not always have the necessary flexibility configured when platforms change. This has caused some companies to either refuse to install bots or to put their installation on hold, according to a McKinsey & Company report. A Deloitte UK study indicated that only 3 percent of progressive leaders have been able to reach an RPA scale of 50 or more bots.

“The best way to optimize marketing automation is to connect it with a customer relationship management (CRM) platform. If your business brings in revenue by combining marketing and sales campaigns, then your system should be integrated. Connecting your marketing automation platform with your CRM will help marketers on your team connect crucial campaign strategies with the financial outcomes. This will provide your salespeople with better visibility into prospecting and leads. It also allows your marketing team to hand leads over to sales without manually exporting anything.”
Selenium is possibly the most popular open-source test automation framework for Web applications. Being originated in the 2000s and evolved over a decade, Selenium has been an automation framework of choice for Web automation testers, especially for those who possess advanced programming and scripting skills. Selenium has become a core framework for other open-source test automation tools such as Katalon Studio, Watir, Protractor, and Robot Framework.
A composer understands the needs of the customers and creates them. It’s not just about picking a product off a shelf for the consumer. The composer will need to create a holistic experience from the moment the consumer enters the store or logs on to the website. By using automation to take care of the small parts of a transaction, a composer can focus on the overall experience.
The Defense Advanced Research Projects Agency (DARPA) started the research and development of automated visual surveillance and monitoring (VSAM) program, between 1997 and 1999, and airborne video surveillance (AVS) programs, from 1998 to 2002. Currently, there is a major effort underway in the vision community to develop a fully automated tracking surveillance system. Automated video surveillance monitors people and vehicles in real time within a busy environment. Existing automated surveillance systems are based on the environment they are primarily designed to observe, i.e., indoor, outdoor or airborne, the amount of sensors that the automated system can handle and the mobility of sensor, i.e., stationary camera vs. mobile camera. The purpose of a surveillance system is to record properties and trajectories of objects in a given area, generate warnings or notify designated authority in case of occurrence of particular events.[70]
SharePoint is a cloud-based Microsoft product that can be used for BPA and for document storage and collaboration. Training for SharePoint goes from the basics (for users who will stick to low-level functionality) to the advanced superuser and even administrator designation (for professionals who want to act as their company’s point of contact for their internal or external SharePoint site). Programming courses in SharePoint are also available for professionals who need to code new applications.
He prefers to use the term “automated test execution” when discussing test automation because the majority of people are referring to automating that activity in the testing process. Non-technical testers should have access to the automation tools. Today’s modern automation technology makes it possible for teams to collaborate and benefit from automated testing.  

Check out some of the resources below or head over to our automated testing starter kit for more tips, resources, and tools for you to use to make your transformation seamless. You’ll find more information on what you should automate first, how to succeed when moving beyond manual testing, a downloadable guide to help you pick the right tool that fits your needs and an ROI calculator you can leverage to help your boss, or your team understand why automated testing is imperative.
Summary: Provides visibility into the testing process with capabilities to manage, organize and report on tests. SmartBear QAComplete offers out-of-the-box templates or custom workflow options, defect logging, the ability to trace tests to user stories and reusability across the testing cycle. It also integrates with tools like Jira, Selenium and SoapUI.
We've emphasized the importance of getting everyone involved in automation. Here's how it works in my department. An integral part of each development team, the DevTester writes and executes manual test cases for the team's user stories. The tests are written using a methodology (see connect manual tests with automation using a clear methodology) that clarifies how to automate them later on. Once a feature is stable, the DevTester writes the actual automation tests. Then, there's the Developer. In addition to developing the application, the developer works with the DevTester to review both the test's design and the testing code itself. The developer's involvement in the automated tests increases his or her engagement in the automation efforts, which also means the DevTester can help with test maintenance should the need arise. The QA architect is an experienced QA professional who is instrumental in deciding which feature tests should be automated. This is the person with the higher-level view of the overall testing effort who can understand which test cases will yield the best ROI if automated. With a broader view of the application, the architect is also responsible for cross-feature and cross-team QA activities to make sure that end-to-end testing can also be automated.

David Autor, an economist at MIT who closely tracks the effects of automation on labor markets, recently complained that “journalists and expert commentators overstate the extent of machine substitution for human labor and ignore the strong complementarities that increase productivity, raise earnings, and augment demand for skilled labor.” He pointed to the immense challenge of applying machines to any tasks that call for flexibility, judgment, or common sense, and then pushed his point further. “Tasks that cannot be substituted by computerization are generally complemented by it,” he wrote. “This point is as fundamental as it is overlooked.”
Automation frameworks are combined with specific automation tools to create a sound basis for your specific project goals. Automation tools are then aligned with testing goals. When the framework and tools are combined with common practices and coding standards for testing software, you have an automation framework. Jones offers an example using the most popular open source automation technology used for testing a web browser’s user interface (UI).
The promise of automation, touted by optimistic economists and sanguine futurists, has been that yielding work to machines would eliminate the drudgery of mindless, repetitive labor, freeing humans to fill our days with leisure, creative pursuits, or more dynamic work. In 1930, John Maynard Keynes famously speculated that “automatic machinery and the methods of mass production” would help deliver a 15-hour workweek—and even those hours would only be necessary to help men feel they had something to do.
Today extensive automation is practiced in practically every type of manufacturing and assembly process. Some of the larger processes include electrical power generation, oil refining, chemicals, steel mills, plastics, cement plants, fertilizer plants, pulp and paper mills, automobile and truck assembly, aircraft production, glass manufacturing, natural gas separation plants, food and beverage processing, canning and bottling and manufacture of various kinds of parts. Robots are especially useful in hazardous applications like automobile spray painting. Robots are also used to assemble electronic circuit boards. Automotive welding is done with robots and automatic welders are used in applications like pipelines.
When I first started tracking Macros I kept a running tally on paper. It was a tedious process. When I found My Macros it made my life easier and more fun to count Macros. Using the barcode scanner easily enters the food nutrients. I am able set different food goals based on my training that day. I love the "remaining Macros counter" at the top of the page. It allows me to make good food decisions as the day progresses. At the end of the day it is fun to see how closely I kept to my nutrient goals. I can also share this information with my nutritionist and friends.
“In the future, BPA will allow organizations to define their own processes and process flow. It will endow employees with the ability to have a single sign-on to a complete solution, providing the unprecedented access that people want. Adopting business process automation will remove the guesswork of delegation and responsibility almost completely in that everyone’s direct responsibilities will be clearly defined and integrated within the platform.”
A test automation framework is an integrated system that sets the rules of automation of a specific product. This system integrates the function libraries, test data sources, object details and various reusable modules. These components act as small building blocks which need to be assembled to represent a business process. The framework provides the basis of test automation and simplifies the automation effort.
In our automated testing starter kit, we provide a variety of resources and tools for you to use to get the ball rolling. You will learn how to efficiently roadmap your efforts, build scalable and easily-maintainable automation frameworks, and how to compare and choose the right tool based on your needs. Don’t worry, we’ve also included tips regarding what testing types should remain manual. Not all tests can or should be automated, and to reiterate our previous statement, it’s essential for your success that some testing types, like exploratory testing, are performed manually.
This is a more fun way to keep track of the food you eat. MealLogger is a photo food journal which helps you keep yourself accountable by sharing a photo of your meal with others. It is a unique app that connects you directly with a health professional, usually a registered dietitian. You snap a photo of what you eat, add a brief description and upload it to your account. The nutrition coach will then review your meal online, providing advice and guidance to improve your diet. Having a pictorial evidence of how you’re feeding yourself, is a great way to maintain proper portion sizes and can help to stop overeating and snacking.
“Supporting the Nation's manufacturers, especially small businesses, is critical to keeping America innovative in a global marketplace…MEP, NIST, and its partners are directed to consider the importance automation plays in accelerating and integrating manufacturing processes. The topic of automation cuts across all levels of industry, rather than serving as a stand-alone technology, and particularly affects the fields of control systems cyber security, industrial wireless sensors, systems interoperability, and other basic automation technologies necessary for the success of industrial enterprises. NIST is encouraged to consult and collaborate with independent experts in the field of automation to support the agency's efforts in working with industry to increase innovation, trade, security, and jobs."
No stranger to outdoor appliances, Sweden-based Husqvarna offers a variety of robot lawn mowers for yards of all shapes and sizes. We got our hands on the Automower 315X, a high-end, feature-packed model with a premium $1,999.95 price. The 315X works with a well-designed mobile app that lets you use your phone to start and stop the mower, monitor its progress, create schedules, and see where it's been on a map of your property. Its user-friendly programming options, outstanding cutting performance, and quiet operation earn it our Editors' Choice for robotic lawn mowers.
* La opción de constituir plazo fijo únicamente estará disponible los días hábiles de 7 a 20 hs. **El Préstamo Personal Online se encuentra sujeto a la previa evaluación y aprobación crediticia de Banco Macro S.A. ***Las operaciones de compra y venta de dólares sólo podrán realizarse de lunes a viernes de 9 a 16 hs. El monto mínimo por transacción será de U$S20 y el monto máximo estará determinado por el segmento al que pertenezca el cliente.
Sprinkler Control Wise water management can help save you money—and if you live in a drought-stricken area, it might even be mandatory. Home automation lets you turn your sprinklers on and off remotely, from inside the house or across the country. Check your water usage levels whenever you like. You can even add outdoor moisture sensors so your system will always know when the yard needs watering—and when it doesn’t.
David Autor, an economist at MIT who closely tracks the effects of automation on labor markets, recently complained that “journalists and expert commentators overstate the extent of machine substitution for human labor and ignore the strong complementarities that increase productivity, raise earnings, and augment demand for skilled labor.” He pointed to the immense challenge of applying machines to any tasks that call for flexibility, judgment, or common sense, and then pushed his point further. “Tasks that cannot be substituted by computerization are generally complemented by it,” he wrote. “This point is as fundamental as it is overlooked.”
Targeting macros has become increasingly popular with IFYM (If It Fits Your Macros) craze sweeping over the nutritional stratosphere. If you search #iifym on Instagram, you will see over 5 million results!  Counting macros means tracking the number of grams of protein, carbohydrates, and fats that you consume on a particular day. This helps you to focus on food composition and overall healthfulness rather than just low-calorie foods. With the right macros, you can remain full all day, stay energetic, and build lean muscle to achieve that toned look.  A lot of bodybuilders have mastered the art of calculating macros and have no problems with whipping out their food scale anytime and anywhere.
It is often argued that technological progress always leads to massive shifts in employment but that at the end of the day the economy grows as new jobs are created. However, that’s a far too facile way of looking at the impact of AI and automation on jobs today. Joel Mokyr, a leading economic historian at Northwestern University, has spent his career studying how people and societies have experienced the radical transitions spurred by advances in technology, such as the Industrial Revolution that began in the late 18th century. The current disruptions are faster and “more intensive,” Mokyr says. “It is nothing like what we have seen in the past, and the issue is whether the system can adapt as it did in the past.”
The most well-known kind of software application testing tool is automation, which attempts to replace human activities -- clicking and checking -- with a computer. The most common kind of test automation is driving the user interface, where a human records a series of actions and expected results. Two common kinds of user-interface automation are record/playback -- where an automated software testing tool records the interactions and then automates them, expecting the same results -- and keyword-driven -- where the user interface elements, such as text boxes and submit buttons, are referred to by name. Keyword-driven tests are often created in a programming language, but they do not have to be; they can resemble a spreadsheet with element identifiers, commands, inputs and expected results.
Using a drag and drop interface, automated processes are designed to follow existing processes or improve on them. In most cases, the process is documented using a process modeling tool and then reviewed by all stakeholders for accuracy. Once the static design is approved, work begins by designing the actual process including forms, tasks, recipients, alerts/notifications, etc. This is done using workflow automation software that includes pre-built tasks (complete form, submit approval, hand-off to another person, etc.) that can be arranged sequentially or in parallel.

Despite the excitement around AI, it is still in its early days. Driverless vehicles are fine on sunny days but struggle in the fog or the snow, and they still can’t be trusted in emergency situations. AI systems can spot complex patterns in massive data sets but still lack the common sense of a child or the innate language skills of a two-year-old. There are still very difficult technical challenges ahead. But if AI is going to achieve its full economic potential, we’ll need to pay as much attention to the social and employment challenges as we do to the technical ones.
Unified Functional Testing (UFT) is a well-known commercial testing tool for functional testing. It provides a comprehensive feature set for API, web services, and GUI testing of desktop, web, and mobile applications across platforms. The tool has advanced image-based object recognition feature, reusable test components, and automated documentation.

Jim Hazen is an Automation Consultant and “veteran of the software testing trenches” who helps companies with test automation and performance test implementations. He has presented at multiple professional conferences, including STARWest and STPCon, and published articles in ST&QA Magazine on test automation and communication techniques for testers. You can learn more about Jim on LinkedIn.

An early development of sequential control was relay logic, by which electrical relays engage electrical contacts which either start or interrupt power to a device. Relays were first used in telegraph networks before being developed for controlling other devices, such as when starting and stopping industrial-sized electric motors or opening and closing solenoid valves. Using relays for control purposes allowed event-driven control, where actions could be triggered out of sequence, in response to external events. These were more flexible in their response than the rigid single-sequence cam timers. More complicated examples involved maintaining safe sequences for devices such as swing bridge controls, where a lock bolt needed to be disengaged before the bridge could be moved, and the lock bolt could not be released until the safety gates had already been closed.
At present things may look simple and clean as both side setups are being done and all is fine. We have seen on numerous occasions that when a project enters the maintenance phase the project is moved to another team, and they end up debugging such scripts where the actual test is very simple but the script fails due to a 3rd party software problem.
Steve Pritchard is a Marketing Consultant for dreambooth, a company that provides interactive photo booths for special events. He says, "Photo booths have become very popular features for both parties and corporate events in recent years, so to cope with the sudden influx of orders, we have massively streamlined the process by automating the sales,” he explains. “Aside from being more cost-effective, it provides a smoother and more efficient method of processing sales than doing it manually. Because this automation process helps to speed up the order process, more orders than ever pour in. This means we’re able to create more jobs and hire more people. "
Those capable of stepping in know how to monitor and modify the work of computers. Taxes may increasingly be done by computer, but smart accountants look out for the mistakes that automated programs—and the programs’ human users—often make. Ad buying in digital marketing is almost exclusively automated these days, but only people can say when some “programmatic” buy would actually hurt the brand and how the logic behind it might be tuned.
Want just the essentials? This newly launched app puts macro counts front and center in a clear and simple Venn diagram on its home screen. If you need help determining your nutrient breakdown, a built-in calculator can help you set reasonable goals. Next, input your carbs, fats and protein for every meal and track your trends over time. You’ll be able to save the stats for the meals you eat most frequently. (Note: Since this app tracks macros and does not log food, you need to know how much of each nutrient are in your own grub.) (Free; iOS)
As it relates to testing software, Hazen looks at Agile and non-Agile methods of development as being risk-based decisions. According to Hazen, the question of how test automation impacts Agile or other development methods comes down to how much automation “tooling” is used, where it is implemented in testing, and how much it is relied on for the project’s goal.  
This book describes how to build and implement an automated testing regime for software development. It presents a detailed account of the principles of automated testing, practical techniques for designing a good automated testing regime, and advice on choosing and applying off-the-shelf testing tools to specific needs. This sound and practical introduction to automated testing comes from two authors well known for their seminars, consultancy and training in the field.
Sectional electric drives were developed using control theory. Sectional electric drives are used on different sections of a machine where a precise differential must be maintained between the sections. In steel rolling, the metal elongates as it passes through pairs of rollers, which must run at successively faster speeds. In paper making the paper sheet shrinks as it passes around steam heated drying arranged in groups, which must run at successively slower speeds. The first application of a sectional electric drive was on a paper machine in 1919.[38] One of the most important developments in the steel industry during the 20th century was continuous wide strip rolling, developed by Armco in 1928.[39]
Alex Colon is the managing editor of PCMag's consumer electronics team. He previously covered mobile technology for PCMag and Gigaom. Though he does the majority of his reading and writing on various digital displays, Alex still loves to sit down with a good, old-fashioned, paper and ink book in his free time. (Not that there's anything wrong wit... See Full Bio
Engineers can now have numerical control over automated devices. The result has been a rapidly expanding range of applications and human activities. Computer-aided technologies (or CAx) now serve as the basis for mathematical and organizational tools used to create complex systems. Notable examples of CAx include Computer-aided design (CAD software) and Computer-aided manufacturing (CAM software). The improved design, analysis, and manufacture of products enabled by CAx has been beneficial for industry.[55]

“We help our customers address the technology issue. Once they have their automation processes identified, we let them implement those processes on top of the cloud systems they use. For example, automating marketing across email, social, and mobile channels to engage prospective customers, automating the sales process on top of the customer’s CRM, implementing collaboration software, and using documents to shorten the sales cycle and convert more prospects. From a technology perspective, there are a lot of BPA enablers: AI, bots, and automation/integration tools (like ours). There was a lot of buzz around the same in 2016. This will make it increasingly simple to achieve BPA once the people and process parts are taken care of.” 
Every software project takes time before its requirements and design stabilize. A classic comparison is between the UI that can change at any time in an application's lifecycle and back-end services that may live untouched for generations. Agile projects behave differently from waterfall in this respect. If you're developing a SaaS product, you must use automation to support frequent deliveries, but you'll have to carefully consider the effort you invest in developing tests because your requirements may also change frequently. This a fine balance you'll have to learn to work with. For an on-premise solution, it may be easier to identify the stage in which automation tests can be safely developed and maintained. For all these cases, you have to carefully consider when it's cost-effective to develop automated tests. If you start from day one, you'll expend a lot of resources shooting at a moving target.
Roberts notes, “Streamlining processes is my expertise, so I have a lot of experience here. Here's one high-level example: I worked on a technical risk management process that involved process streamlining and troubleshooting. Process upsets were two to three times more than plan. Staff satisfaction was poor. Annual business targets weren't met. After automating and streamlining that process, the process upsets were reduced to within 10 percent of plan. Staff satisfaction increased 20 percent. The business started meeting targets and saved over $3 million from efficiency gains. Talk about some serious results from automating!