I know a little about “Process Automation”, but I work in Flokzu, a cloud tool in the second category. So if you were looking for BPM, I suggest to take a look at this tool that implements the 4 basic stages of BPM: Modeling, Deploy and Automation (with 1 click, no coding), Measuring (using KPI's) and Improving your process. It also provides a free ready-to-use process library that will let you understand what kind of processes can be automated.

In order to move ahead with a smart home, you’ll need to have a clear sense of what you want to achieve. In some cases, you might be fine with controlling the lights and little else. But in others, you might want to know that your robot vacuum is cleaning your floors downstairs while you’re using Alexa-enabled devices to adjust the lighting and mood upstairs.
Installing thousands of bots has taken a lot longer and is more complex and costly than most organizations have hoped it would be, Edlich and Sohoni say. The platforms on which bots interact often change, and the necessary flexibility isn’t always configured into the bot. Moreover, a new regulation requiring minor changes to an application form could throw off months of work in the back office on a bot that’s nearing completion.
You can also find ways of experimenting with home automation that don't cost anything at all. Many smart devices offer demo modes within their apps that'll let you get the gist of things before you buy anything. Taking things for a test-drive can help you decide whether or not the product fits your needs, and it might also inspire a few new ideas for how you can put it to use.
This helps to make output more predictable, reduce mistakes, and make your team happier (whoever used to have to trawl through the most spreadsheets will suddenly feel a lot better about their job!). Since a machine can run constantly without rest, you could have it process large sets of data on autopilot, 24/7. That’s something you’re not going to get out of even the most dedicated employee.