The enterprise RPA market is growing at a CAGR of 65%, from nascent in 2016 to $3 billion in 2021. Likely higher. By 2021, Forrester estimates there will be more than 4 million robots doing office and administrative work as well as sales and related tasks. If adoption continues at this pace, how soon do you think RPA will achieve near-universal adoption? Time to act is now.
It is uncertain how long it will take for driverless trucks and cars to take over the roads. For now, any so-called autonomous vehicle will require a driver, albeit one who is often passive. But the potential loss of millions of jobs is Exhibit A in a report issued by the outgoing U.S. administration in late December. Written by President Obama’s top economic and science advisors, “Artificial Intelligence, Automation, and the Economy” is a clear-eyed look at how fast-developing AI and automation technologies are affecting jobs, and it offers a litany of suggestions for how to deal with the upheaval.
Many supermarkets and even smaller stores are rapidly introducing Self checkout systems reducing the need for employing checkout workers. In the United States, the retail industry employs 15.9 million people as of 2017 (around 1 in 9 Americans in the workforce). Globally, an estimated 192 million workers could be affected by automation according to research by Eurasia Group.[68]
A business process management system is quite different from BPA. However, it is possible to build automation on the back of a BPM implementation. The actual tools to achieve this vary, from writing custom application code to using specialist BPA tools. The advantages and disadvantages of this approach are inextricably linked – the BPM implementation provides an architecture for all processes in the business to be mapped, but this in itself delays the automation of individual processes and so benefits may be lost in the meantime.