#2: Higher Employee Satisfaction – Anyone that’s ever held a position as an intern knows that menial, robotic tasks are extremely bad for motivation & enjoyment of work. No matter how you look at it, no one’s going to enjoy doing grunt work all day. If such things can be automated, both you (see point #1) and your employees will be happier (doing more meaningful work).

Websites as well as mobile applications need to handle spikes in traffic effectively. Consumers have limited tolerance for latency and any performance degradation typically results in customers abandoning your website/app for a competitor’s site. Planning ahead for exceptional user experience and optimizing performance by ensuring system works under high load is essential to deliver onto customer expectations and prevent losing business to competitors. SmartBear's LoadComplete tool will prepare developers and testers to:


A business process management system is quite different from BPA. However, it is possible to build automation on the back of a BPM implementation. The actual tools to achieve this vary, from writing custom application code to using specialist BPA tools. The advantages and disadvantages of this approach are inextricably linked – the BPM implementation provides an architecture for all processes in the business to be mapped, but this in itself delays the automation of individual processes and so benefits may be lost in the meantime.
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